System Atlas
Atlas
Constructs/Infrastructure

Org structure → core system of record → product or service design → integrations

Systems and records the rest of the business runs on. Mostly software and data, connected by integrations.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
14
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 93% of instances
    then
  2. Software
    Core system of record
    in 100% of instances
    then
  3. Process
    Product or service design
    in 100% of instances
    information
  4. Software
    Integrations
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Org structure
93%
13
Process1
Product or service design
100%
14
Software2
Core system of record
100%
14
Integrations
100%
14
Variant 27
20 to 80%: where they differ · Members
People4
Suppliers and partners
79%
11
Sales
36%
5
Customer service and support
29%
4
Account management
29%
4
Process9
Lead generation
79%
11
Production or delivery
64%
9
Quality control
64%
9
Hiring
36%
5
Billing and invoicing
29%
4
Planning and scheduling
21%
3
Logistics and fulfilment
21%
3
Customer onboarding
21%
3
Scheduling and capacity
21%
3
Data5
Customer data
79%
11
Reporting and dashboards
43%
6
Data management
36%
5
Legal and contracts administration
36%
5
Inventory and assets
29%
4
Decisions9
Pricing
79%
11
Strategy and goals
79%
11
Governance and decision rights
71%
10
Market and positioning
64%
9
Policies and culture
57%
8
Regulatory compliance
57%
8
Contracts
29%
4
Security and access
29%
4
Licences and registrations
21%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Suppliers and partners2 findings
    Dependency 1 · Dependency (public record) 1 · at 2 companies
  • Core system of record2 findings
    Dependency 1 · Dependency (public record) 1 · at 2 companies
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Org structure1 finding
    Bottleneck (public record) 1 · at 1 company
  • Planning and scheduling1 finding
    Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • product43%
  • subscription43%
  • project7%
Size
  • 1000+ people21%
  • 11-50 people21%
  • 201-500 people7%
  • 51-200 people7%
Region
  • United States71%
  • Australia7%
  • Los Angeles, California, United States7%
  • New Zealand7%
Instances
The 14 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member