System Atlas
Atlas
Constructs/Process

Market and positioning → pricing → customer service and support → suppliers and partners (+3)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 7 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 90% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. People
    Customer service and support
    in 100% of instances
    information
  4. People
    Suppliers and partners
    in 90% of instances
    then
  5. Process
    Product or service design
    in 90% of instances
    work
  6. Process
    Production or delivery
    in 90% of instances
    information
  7. Software
    Integrations
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Product or service design
90%
9
Production or delivery
90%
9
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Production or delivery3 findings
    Dependency 2 · Bottleneck (public record) 1 · at 3 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Suppliers and partners2 findings
    Dependency 1 · Manual hand-off (public record) 1 · at 2 companies
  • Core system of record2 findings
    Dependency 1 · Dependency (public record) 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Communication tools1 finding
    Workaround (public record) 1 · at 1 company
  • Data protection and security assurance1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription40%
  • product20%
  • service20%
Size
  • 11-50 people20%
  • 501-1000 people10%
Region
  • United States50%
  • Germany10%
  • Los Angeles, California, United States10%
  • San Francisco, CA10%
  • San Francisco, United States10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member