System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → org structure → policies and culture (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
22
Of their industry
2%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 95% of instances
    money
  2. Process
    Lead generation
    in 95% of instances
    then
  3. People
    Org structure
    in 95% of instances
    then
  4. Decisions
    Policies and culture
    in 100% of instances
    then
  5. Process
    Product or service design
    in 95% of instances
    information
  6. Software
    Integrations
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Suppliers and partners
73%
16
Sales
55%
12
Customer service and support
41%
9
Account management
23%
5
Process8
Production or delivery
73%
16
Quality control
55%
12
Customer onboarding
50%
11
Billing and invoicing
32%
7
Learning and improvement
32%
7
Logistics and fulfilment
27%
6
Uptime and incidents
27%
6
Onboarding and training
23%
5
Software2
Core system of record
32%
7
Inference serving
27%
6
Data4
Customer data
50%
11
Reporting and dashboards
32%
7
Legal and contracts administration
27%
6
Data management
23%
5
Decisions9
Regulatory compliance
77%
17
Pricing
73%
16
Security and access
59%
13
Governance and decision rights
55%
12
Data protection and security assurance
45%
10
Contracts
41%
9
Usage pricing and metering
36%
8
Performance and pay
32%
7
Health, safety and environment
23%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales6 findings
    Manual hand-off 5 · Dependency 1 · at 5 companies
  • Suppliers and partners4 findings
    Dependency 3 · Manual hand-off (public record) 1 · at 4 companies
  • Production or delivery3 findings
    Dependency 2 · Manual hand-off 1 · at 3 companies
  • Pricing3 findings
    Tacit rule 3 · at 3 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Integrations2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Policies and culture2 findings
    Tacit rule 2 · at 2 companies
Seen across
Where it holds
Business model
  • product23%
  • subscription23%
  • marketplace5%
Size
  • 1000+ people18%
  • 51-200 people14%
  • 501-1000 people9%
  • 11-50 people5%
Region
  • United States64%
  • New York (US); also offices in London and San Francisco5%
  • North America5%
  • San Francisco, CA5%
  • San Francisco, United States5%
Instances
The 22 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member