System Atlas

Market and positioning → lead generation → product or service design → production or delivery (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 91% of instances
    then
  3. Process
    Product or service design
    in 91% of instances
    work
  4. Process
    Production or delivery
    in 91% of instances
    then
  5. Software
    Inference serving
    in 100% of instances
    then
  6. People
    Org structure
    in 100% of instances
    then
  7. Process
    Hiring
    in 100% of instances
    then
  8. Decisions
    Policies and culture
    in 91% of instances
    then
  9. Decisions
    Security and access
    in 100% of instances
    then
  10. Decisions
    Strategy and goals
    in 91% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 10
At least 90% have it
People1
Org structure
100%
11
Process4
Lead generation
91%
10
Product or service design
91%
10
Production or delivery
91%
10
Hiring
100%
11
Software1
Inference serving
100%
11
Decisions4
Market and positioning
100%
11
Policies and culture
91%
10
Security and access
100%
11
Strategy and goals
91%
10
Variant 22
20 to 80%: where they differ · Members
People2
Customer service and support
55%
6
Account management
45%
5
Process8
Uptime and incidents
73%
8
Pretraining and fine-tuning runs
64%
7
Logistics and fulfilment
55%
6
Customer onboarding
55%
6
Evaluation and red-teaming
55%
6
Onboarding and training
45%
5
Learning and improvement
36%
4
Billing and invoicing
27%
3
Software2
Integrations
55%
6
Subscription billing
36%
4
Data3
Compute capacity
64%
7
Inventory and assets
45%
5
Training data acquisition and licensing
36%
4
Decisions7
Performance and pay
64%
7
Regulatory compliance
64%
7
Health, safety and environment
64%
7
Model release and versioning
55%
6
Contracts
45%
5
Governance and decision rights
27%
3
Usage policies and model documentation
27%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Customer onboarding3 findings
    Dependency 3 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Compute capacity2 findings
    Bottleneck 1 · Dependency 1 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Hiring2 findings
    Tacit rule 2 · at 1 company
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Training data acquisition and licensing2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription9%
Size
  • 201-500 people18%
  • 51-200 people18%
Region
  • United States36%
  • North America18%
  • San Francisco, United States18%
  • Canada9%
  • United States (founded in the US); team distributed across Europe and North America9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.