Market and positioning → hiring → onboarding and training → policies and culture (+3)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 13
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessHiringin 92% of instanceswork
- ProcessOnboarding and trainingin 100% of instancesthen
- DecisionsPolicies and culturein 92% of instancesthen
- ProcessLearning and improvementin 100% of instancesinformation
- ProcessProduct or service designin 92% of instanceswork
- ProcessProduction or deliveryin 92% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Hiring
92%
12
Onboarding and training
100%
13
Learning and improvement
100%
13
Product or service design
92%
12
Production or delivery
92%
12
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Customer onboarding4 findingsDependency 3 · Bottleneck 1 · at 3 companies
- Sales4 findingsBottleneck 1 · Dependency 1 · Informal channel 1 · Manual hand-off 1 · at 4 companies
- Pricing3 findingsTacit rule 2 · Dependency 1 · at 3 companies
- Production or delivery2 findingsDependency 1 · Tacit rule 1 · at 2 companies
- Hiring2 findingsBottleneck 1 · Tacit rule 1 · at 2 companies
- Health, safety and environment2 findingsBottleneck 1 · Manual hand-off 1 · at 2 companies
- Policies and culture2 findingsTacit rule 2 · at 2 companies
- Customer service and support2 findingsDependency 1 · Workaround 1 · at 2 companies
Seen across
Where it holds
Industries
Business model
- marketplace8%
- subscription8%
Size
- 1000+ people15%
- 201-500 people15%
- 501-1000 people8%
- 51-200 people8%
Region
- United States38%
- San Francisco, United States15%
- Canada8%
- Colorado, USA (headquarters); Oxfordshire, United Kingdom8%
- France8%
- North America8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.