System Atlas

Pricing → sales → product or service design → market and positioning (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Pricing
    in 100% of instances
    information
  2. People
    Sales
    in 91% of instances
    then
  3. Process
    Product or service design
    in 91% of instances
    information
  4. Decisions
    Market and positioning
    in 100% of instances
    then
  5. Process
    Production or delivery
    in 91% of instances
    then
  6. Process
    Learning and improvement
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
People1
Sales
91%
10
Process3
Product or service design
91%
10
Production or delivery
91%
10
Learning and improvement
100%
11
Decisions2
Pricing
100%
11
Market and positioning
100%
11
Variant 28
20 to 80%: where they differ · Members
People4
Customer service and support
73%
8
Org structure
73%
8
Account management
36%
4
Suppliers and partners
27%
3
Process8
Hiring
73%
8
Quality control
64%
7
Customer onboarding
64%
7
Pretraining and fine-tuning runs
45%
5
Uptime and incidents
36%
4
Billing and invoicing
36%
4
Onboarding and training
36%
4
Logistics and fulfilment
27%
3
Software3
Inference serving
64%
7
Integrations
45%
5
Subscription billing
27%
3
Data2
Training data acquisition and licensing
36%
4
Data management
27%
3
Decisions11
Policies and culture
73%
8
Regulatory compliance
73%
8
Health, safety and environment
73%
8
Strategy and goals
73%
8
Usage pricing and metering
64%
7
Data protection and security assurance
64%
7
Model release and versioning
45%
5
Governance and decision rights
45%
5
Contracts
36%
4
Security and access
36%
4
Usage policies and model documentation
36%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Bottleneck 2 · Manual hand-off 2 · Dependency 1 · at 5 companies
  • Customer onboarding3 findings
    Dependency 3 · at 2 companies
  • Health, safety and environment3 findings
    Dependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
  • Pricing3 findings
    Tacit rule 2 · Dependency 1 · at 3 companies
  • Usage policies and model documentation3 findings
    Tacit rule 2 · Dependency 1 · at 2 companies
  • Quality control2 findings
    Bottleneck 1 · Dependency 1 · at 2 companies
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription18%
  • product9%
Size
  • 1000+ people9%
  • 11-50 people9%
  • 201-500 people9%
  • 51-200 people9%
Region
  • United States45%
  • San Francisco, United States18%
  • Germany / United States9%
  • Japan9%
  • North America9%
  • San Francisco9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.