Market and positioning → onboarding and training → health, safety and environment → production or delivery
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 14
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessOnboarding and trainingin 100% of instancesthen
- DecisionsHealth, safety and environmentin 100% of instancescontrol
- ProcessProduction or deliveryin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
79%
11
Product or service design
79%
11
Hiring
64%
9
Customer onboarding
50%
7
Learning and improvement
50%
7
Quality control
43%
6
Logistics and fulfilment
36%
5
Billing and invoicing
29%
4
Planning and scheduling
21%
3
Procurement
21%
3
Pretraining and fine-tuning runs
21%
3
Uptime and incidents
21%
3
Integrations
57%
8
Inference serving
43%
6
Systems: tools and data
36%
5
Core system of record
36%
5
Subscription billing
29%
4
Communication tools
21%
3
Inventory and assets
29%
4
Customer data
29%
4
Data management
29%
4
Training data acquisition and licensing
21%
3
Reporting and dashboards
21%
3
Regulatory compliance
79%
11
Policies and culture
57%
8
Security and access
57%
8
Strategy and goals
57%
8
Pricing
50%
7
Data protection and security assurance
50%
7
Contracts
43%
6
Performance and pay
43%
6
Usage pricing and metering
43%
6
Governance and decision rights
36%
5
Usage policies and model documentation
29%
4
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales5 findingsBottleneck 2 · Manual hand-off 2 · Dependency 1 · at 5 companies
- Customer onboarding3 findingsDependency 3 · at 2 companies
- Health, safety and environment3 findingsBottleneck 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
- Policies and culture3 findingsTacit rule 2 · Workaround 1 · at 3 companies
- Pricing3 findingsTacit rule 2 · Dependency 1 · at 3 companies
- Suppliers and partners3 findingsDependency 3 · at 3 companies
- Customer service and support3 findingsDependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
- Hiring2 findingsBottleneck 1 · Tacit rule 1 · at 2 companies
Seen across
Where it holds
Industries
Size
- 1000+ people14%
- 201-500 people14%
- 501-1000 people14%
- 51-200 people7%
Region
- United States36%
- Brazil7%
- Canada7%
- France7%
- Germany7%
- North America7%
Instances
The 14 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.