Market and positioning → onboarding and training → health, safety and environment → production or delivery

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales5 findings
  Bottleneck 2 · Manual hand-off 2 · Dependency 1 · at 5 companies
• Customer onboarding3 findings
  Dependency 3 · at 2 companies
• Health, safety and environment3 findings
  Bottleneck 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
• Policies and culture3 findings
  Tacit rule 2 · Workaround 1 · at 3 companies
• Pricing3 findings
  Tacit rule 2 · Dependency 1 · at 3 companies
• Suppliers and partners3 findings
  Dependency 3 · at 3 companies
• Customer service and support3 findings
  Dependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
• Hiring2 findings
  Bottleneck 1 · Tacit rule 1 · at 2 companies