System Atlas

Market and positioning → lead generation → product or service design → production or delivery (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
12
Of their industry
18%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 92% of instances
    then
  3. Process
    Product or service design
    in 100% of instances
    work
  4. Process
    Production or delivery
    in 92% of instances
    then
  5. Process
    Hiring
    in 100% of instances
    then
  6. Decisions
    Performance and pay
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process4
Lead generation
92%
11
Product or service design
100%
12
Production or delivery
92%
11
Hiring
100%
12
Decisions2
Market and positioning
100%
12
Performance and pay
100%
12
Variant 26
20 to 80%: where they differ · Members
People3
Suppliers and partners
67%
8
Customer service and support
58%
7
Account management
42%
5
Process7
Customer onboarding
58%
7
Uptime and incidents
50%
6
Onboarding and training
50%
6
Logistics and fulfilment
42%
5
Pretraining and fine-tuning runs
42%
5
Evaluation and red-teaming
42%
5
Learning and improvement
33%
4
Software3
Inference serving
75%
9
Integrations
50%
6
Subscription billing
33%
4
Data3
Inventory and assets
33%
4
Compute capacity
33%
4
Training data acquisition and licensing
25%
3
Decisions10
Usage pricing and metering
75%
9
Security and access
75%
9
Regulatory compliance
75%
9
Pricing
67%
8
Health, safety and environment
67%
8
Data protection and security assurance
67%
8
Contracts
42%
5
Governance and decision rights
42%
5
Usage policies and model documentation
42%
5
Model release and versioning
33%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Production or delivery2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Hiring2 findings
    Tacit rule 2 · at 1 company
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Workaround 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product8%
Size
  • 201-500 people17%
  • 1000+ people8%
  • 501-1000 people8%
  • 51-200 people8%
Region
  • United States50%
  • North America17%
  • New York, NY8%
  • Remote-first; offices in Austin, San Francisco and London8%
  • San Francisco, United States8%
  • United Kingdom8%
Instances
The 12 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.