Org structure → hiring → market and positioning → product or service design

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners12 findings
  Dependency 10 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 12 companies
• Sales7 findings
  Dependency 3 · Manual hand-off 3 · Bottleneck 1 · at 7 companies
• Production or delivery5 findings
  Dependency 2 · Bottleneck 1 · Manual hand-off 1 · Tacit rule 1 · at 5 companies
• Product or service design4 findings
  Bottleneck 1 · Dependency 1 · Dependency (public record) 1 · Informal channel 1 · at 4 companies
• Customer onboarding3 findings
  Dependency 2 · Manual hand-off 1 · at 3 companies
• Hiring3 findings
  Tacit rule 2 · Manual hand-off 1 · at 2 companies
• Customer service and support3 findings
  Dependency 2 · Informal channel 1 · at 3 companies
• Uptime and incident response2 findings
  Dependency 2 · at 2 companies