System Atlas

Market and positioning → hiring → lead generation → sales

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 18 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
58
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 97% of instances
    then
  2. Process
    Hiring
    in 100% of instances
    then
  3. Process
    Lead generation
    in 100% of instances
    information
  4. People
    Sales
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Sales
100%
58
Process2
Hiring
100%
58
Lead generation
100%
58
Decisions1
Market and positioning
97%
56
Variant 28
20 to 80%: where they differ · Members
People4
Org structure
76%
44
Customer service and support
71%
41
Suppliers and partners
60%
35
Account management
29%
17
Process8
Production or delivery
78%
45
Customer onboarding
64%
37
Learning and improvement
34%
20
Quality control
33%
19
Logistics and fulfilment
31%
18
Billing and invoicing
29%
17
Onboarding and training
28%
16
Proposals and quoting
21%
12
Software2
Integrations
34%
20
Inference serving
28%
16
Data4
Data management
22%
13
Legal and contracts administration
22%
13
Inventory and assets
21%
12
Customer data
21%
12
Decisions10
Policies and culture
79%
46
Pricing
71%
41
Regulatory compliance
66%
38
Security and access
60%
35
Contracts
52%
30
Governance and decision rights
43%
25
Data protection and security assurance
33%
19
Performance and pay
31%
18
Usage pricing and metering
28%
16
Health, safety and environment
26%
15
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales26 findings
    Manual hand-off 13 · Dependency 8 · Bottleneck 2 · Informal channel 2 · Tacit rule 1 · at 24 companies
  • Suppliers and partners18 findings
    Dependency 18 · at 17 companies
  • Customer onboarding10 findings
    Dependency 8 · Bottleneck 1 · Manual hand-off 1 · at 9 companies
  • Production or delivery8 findings
    Dependency 6 · Manual hand-off 1 · Tacit rule 1 · at 8 companies
  • Customer service and support8 findings
    Dependency 3 · Informal channel 2 · Tacit rule 2 · Workaround 1 · at 8 companies
  • Pricing6 findings
    Manual hand-off 3 · Tacit rule 2 · Dependency 1 · at 6 companies
  • Health, safety and environment5 findings
    Manual hand-off 2 · Workaround 2 · Dependency 1 · at 5 companies
  • Logistics and fulfilment4 findings
    Dependency 3 · Manual hand-off 1 · at 3 companies
Seen across
Where it holds
Business model
  • product10%
  • subscription7%
  • asset2%
  • marketplace2%
Size
  • 1000+ people19%
  • 51-200 people9%
  • 201-500 people7%
  • 501-1000 people3%
  • 11-50 people2%
Region
  • United States43%
  • San Francisco, United States7%
  • United Kingdom5%
  • Canada3%
  • France3%
  • Germany3%
Instances
The 58 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.