Strategy and goals → governance and decision rights → product or service design → customer data (+1)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 28
- Of their industry
- 12%
The pattern
What every instance has, in order
- DecisionsStrategy and goalsin 100% of instancesthen
- DecisionsGovernance and decision rightsin 100% of instancescontrol
- ProcessProduct or service designin 96% of instancesinformation
- DataCustomer datain 93% of instanceswork
- PeopleOrg structurein 96% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Product or service design
96%
27
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners4 findingsDependency (public record) 3 · Manual hand-off (public record) 1 · at 4 companies
- Scheduling and capacity2 findingsDependency (public record) 2 · at 2 companies
- Governance and decision rights2 findingsDependency (public record) 1 · Tacit rule (public record) 1 · at 2 companies
- Org structure2 findingsBottleneck (public record) 1 · Informal channel (public record) 1 · at 2 companies
- Customer data1 findingInformal channel (public record) 1 · at 1 company
- Integrations1 findingDependency (public record) 1 · at 1 company
- Pricing1 findingWorkaround (public record) 1 · at 1 company
- Quality control1 findingBottleneck (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product54%
- subscription25%
- marketplace21%
Size
- 1000+ people43%
- 11-50 people14%
- 51-200 people11%
- 501-1000 people7%
- 201-500 people4%
Region
- United States68%
- South Korea7%
- India4%
- Japan4%
- New Zealand4%
- Russia4%
Instances
The 28 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.