System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → policies and culture → product or service design (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
16
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 94% of instances
    money
  2. Process
    Lead generation
    in 94% of instances
    then
  3. Decisions
    Policies and culture
    in 100% of instances
    then
  4. Process
    Product or service design
    in 94% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People3
Suppliers and partners
69%
11
Sales
63%
10
Customer service and support
44%
7
Process8
Hiring
75%
12
Logistics and fulfilment
56%
9
Customer onboarding
50%
8
Learning and improvement
44%
7
Quality control
38%
6
Billing and invoicing
31%
5
Proposals and quoting
25%
4
Planning and scheduling
25%
4
Software2
Integrations
50%
8
Core system of record
38%
6
Data3
Customer data
31%
5
Inventory and assets
25%
4
Data management
25%
4
Decisions7
Pricing
69%
11
Contracts
56%
9
Regulatory compliance
56%
9
Security and access
44%
7
Governance and decision rights
44%
7
Licences and registrations
31%
5
Performance and pay
25%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Manual hand-off 3 · Dependency 1 · Informal channel 1 · at 4 companies
  • Production or delivery4 findings
    Dependency 3 · Manual hand-off 1 · at 4 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Suppliers and partners2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Licences and registrations1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product31%
  • subscription19%
  • asset6%
  • project6%
Size
  • 201-500 people19%
  • 1000+ people6%
  • 11-50 people6%
  • 51-200 people6%
Region
  • United States38%
  • Canada6%
  • Denver, Colorado, United States6%
  • France6%
  • Germany / United States6%
  • Japan (headquartered in Tokyo), with offices in the UK, United States, France and Israel6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member