Product or service design → production or delivery → logistics and fulfilment
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 26
- Of their industry
- 2%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instanceswork
- ProcessProduction or deliveryin 100% of instancesmaterial
- ProcessLogistics and fulfilmentin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
69%
18
Hiring
50%
13
Customer onboarding
38%
10
Pretraining and fine-tuning runs
27%
7
Evaluation and red-teaming
23%
6
Billing and invoicing
23%
6
Onboarding and training
23%
6
Regulatory compliance
69%
18
Strategy and goals
62%
16
Pricing
58%
15
Policies and culture
50%
13
Security and access
46%
12
Model release and versioning
35%
9
Usage pricing and metering
35%
9
Governance and decision rights
35%
9
Data protection and security assurance
35%
9
Contracts
31%
8
Performance and pay
27%
7
Licences and registrations
27%
7
Health, safety and environment
27%
7
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales9 findingsManual hand-off 5 · Dependency 3 · Bottleneck 1 · at 8 companies
- Suppliers and partners8 findingsDependency 8 · at 8 companies
- Logistics and fulfilment7 findingsDependency 3 · Bottleneck 1 · Manual hand-off 1 · Tacit rule 1 · Workaround 1 · at 7 companies
- Production or delivery5 findingsDependency 4 · Workaround 1 · at 5 companies
- Licences and registrations4 findingsDependency 4 · at 4 companies
- Customer onboarding3 findingsDependency 3 · at 3 companies
- Regulatory compliance2 findingsDependency 1 · Workaround 1 · at 2 companies
- Governance and decision rights2 findingsDependency 2 · at 2 companies
Seen across
Where it holds
Industries
- Foundation model developers19%
- Machine learning and AI developer tooling19%
- AI applications and agents15%
- Web Search Portals, Libraries, Archives, and Other Information Services12%
- Comic book publishers8%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers8%
Business model
- product23%
- subscription8%
- asset4%
Size
- 1000+ people15%
- 201-500 people12%
- 501-1000 people8%
- 11-50 people4%
- 51-200 people4%
Region
- United States35%
- France8%
- North America8%
- Canada4%
- China4%
- Germany / United States4%
Instances
The 26 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.