System Atlas
Atlas
Constructs/Process

Product or service design → market and positioning → lead generation → production or delivery (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 16 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
55
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 96% of instances
    information
  2. Decisions
    Market and positioning
    in 98% of instances
    money
  3. Process
    Lead generation
    in 100% of instances
    then
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. Process
    Hiring
    in 100% of instances
    then
  6. Decisions
    Policies and culture
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process4
Product or service design
96%
53
Lead generation
100%
55
Production or delivery
100%
55
Hiring
100%
55
Decisions2
Market and positioning
98%
54
Policies and culture
100%
55
Variant 25
20 to 80%: where they differ · Members
People4
Sales
71%
39
Customer service and support
65%
36
Suppliers and partners
60%
33
Account management
27%
15
Process8
Customer onboarding
58%
32
Quality control
42%
23
Learning and improvement
42%
23
Logistics and fulfilment
31%
17
Onboarding and training
29%
16
Billing and invoicing
27%
15
Proposals and quoting
22%
12
Evaluation and red-teaming
20%
11
Software2
Integrations
35%
19
Inference serving
27%
15
Data2
Inventory and assets
22%
12
Data management
20%
11
Decisions9
Pricing
69%
38
Regulatory compliance
62%
34
Security and access
56%
31
Contracts
55%
30
Performance and pay
38%
21
Governance and decision rights
38%
21
Data protection and security assurance
35%
19
Usage pricing and metering
27%
15
Health, safety and environment
22%
12
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales19 findings
    Manual hand-off 11 · Dependency 5 · Informal channel 2 · Bottleneck 1 · at 18 companies
  • Suppliers and partners19 findings
    Dependency 18 · Workaround 1 · at 17 companies
  • Production or delivery13 findings
    Dependency 8 · Manual hand-off 3 · Bottleneck 1 · Tacit rule 1 · at 13 companies
  • Customer onboarding11 findings
    Dependency 8 · Manual hand-off 2 · Bottleneck 1 · at 10 companies
  • Pricing9 findings
    Tacit rule 5 · Manual hand-off 3 · Dependency 1 · at 9 companies
  • Quality control6 findings
    Dependency 6 · at 6 companies
  • Hiring5 findings
    Dependency 2 · Bottleneck 1 · Manual hand-off 1 · Tacit rule 1 · at 5 companies
  • Customer service and support5 findings
    Dependency 2 · Informal channel 1 · Tacit rule 1 · Workaround 1 · at 5 companies
Seen across
Where it holds
Business model
  • product5%
  • subscription5%
  • asset2%
  • project2%
Size
  • 201-500 people9%
  • 51-200 people7%
  • 1000+ people5%
  • 11-50 people5%
Region
  • United States40%
  • San Francisco, United States7%
  • Switzerland5%
  • Canada4%
  • North America4%
  • United Kingdom4%
Instances
The 55 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member