System Atlas

Product or service design → market and positioning → lead generation → production or delivery (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 23 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
74
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 91% of instances
    information
  2. Decisions
    Market and positioning
    in 96% of instances
    money
  3. Process
    Lead generation
    in 100% of instances
    information
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. Process
    Hiring
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
Process4
Product or service design
91%
67
Lead generation
100%
74
Production or delivery
100%
74
Hiring
100%
74
Decisions1
Market and positioning
96%
71
Variant 24
20 to 80%: where they differ · Members
People5
Org structure
78%
58
Customer service and support
64%
47
Sales
61%
45
Suppliers and partners
58%
43
Account management
24%
18
Process6
Customer onboarding
53%
39
Quality control
38%
28
Learning and improvement
32%
24
Logistics and fulfilment
30%
22
Billing and invoicing
26%
19
Onboarding and training
26%
19
Software2
Integrations
31%
23
Inference serving
24%
18
Data1
Inventory and assets
24%
18
Decisions10
Policies and culture
77%
57
Pricing
62%
46
Regulatory compliance
59%
44
Security and access
50%
37
Contracts
46%
34
Governance and decision rights
38%
28
Performance and pay
32%
24
Data protection and security assurance
30%
22
Usage pricing and metering
23%
17
Health, safety and environment
22%
16
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners23 findings
    Dependency 22 · Workaround 1 · at 21 companies
  • Sales21 findings
    Manual hand-off 11 · Dependency 7 · Informal channel 2 · Bottleneck 1 · at 20 companies
  • Production or delivery17 findings
    Dependency 9 · Manual hand-off 3 · Bottleneck 2 · Tacit rule 2 · Workaround 1 · at 17 companies
  • Customer onboarding11 findings
    Dependency 8 · Manual hand-off 2 · Bottleneck 1 · at 10 companies
  • Pricing9 findings
    Tacit rule 5 · Manual hand-off 3 · Dependency 1 · at 9 companies
  • Hiring8 findings
    Dependency 4 · Bottleneck 1 · Informal channel 1 · Manual hand-off 1 · Tacit rule 1 · at 8 companies
  • Customer service and support7 findings
    Dependency 2 · Tacit rule 2 · Informal channel 1 · Manual hand-off 1 · Workaround 1 · at 7 companies
  • Lead generation6 findings
    Dependency 4 · Informal channel 2 · at 6 companies
Seen across
Where it holds
Business model
  • product7%
  • subscription5%
  • asset1%
  • project1%
Size
  • 1000+ people12%
  • 201-500 people7%
  • 51-200 people5%
  • 11-50 people4%
  • 501-1000 people3%
Region
  • United States38%
  • San Francisco, United States5%
  • Switzerland5%
  • United Kingdom4%
  • Canada3%
  • Germany3%
Instances
The 74 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.