System Atlas

Lead generation → product or service design → market and positioning → production or delivery (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
15
Of their industry
22%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 93% of instances
    then
  2. Process
    Product or service design
    in 93% of instances
    information
  3. Decisions
    Market and positioning
    in 100% of instances
    then
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. People
    Customer service and support
    in 100% of instances
    then
  6. Process
    Hiring
    in 93% of instances
    then
  7. Decisions
    Usage pricing and metering
    in 93% of instances
    then
  8. Decisions
    Strategy and goals
    in 93% of instances
    then
  9. Decisions
    Data protection and security assurance
    in 100% of instances
    information
  10. People
    Sales
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 10
At least 90% have it
People2
Customer service and support
100%
15
Sales
100%
15
Process4
Lead generation
93%
14
Product or service design
93%
14
Production or delivery
100%
15
Hiring
93%
14
Decisions4
Market and positioning
100%
15
Usage pricing and metering
93%
14
Strategy and goals
93%
14
Data protection and security assurance
100%
15
Variant 27
20 to 80%: where they differ · Members
People3
Suppliers and partners
67%
10
Org structure
67%
10
Account management
47%
7
Process9
Customer onboarding
73%
11
Uptime and incidents
53%
8
Evaluation and red-teaming
40%
6
Onboarding and training
40%
6
Learning and improvement
40%
6
Logistics and fulfilment
33%
5
Pretraining and fine-tuning runs
27%
4
Billing and invoicing
27%
4
Quality control
20%
3
Software3
Inference serving
80%
12
Integrations
60%
9
Subscription billing
27%
4
Data3
Inventory and assets
33%
5
Compute capacity
33%
5
Data management
20%
3
Decisions9
Policies and culture
80%
12
Security and access
67%
10
Regulatory compliance
53%
8
Contracts
47%
7
Performance and pay
47%
7
Health, safety and environment
47%
7
Model release and versioning
27%
4
Governance and decision rights
27%
4
Usage policies and model documentation
27%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales8 findings
    Manual hand-off 4 · Dependency 3 · Informal channel 1 · at 8 companies
  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Hiring2 findings
    Dependency 1 · Informal channel 1 · at 2 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription7%
Size
  • 201-500 people7%
  • 501-1000 people7%
  • 51-200 people7%
Region
  • United States27%
  • North America13%
  • New York, NY7%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore7%
  • Remote-first; offices in Austin, San Francisco and London7%
  • San Francisco7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.