Pricing → product or service design → market and positioning → production or delivery (+1)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 23
- Of their industry
- 34%
The pattern
What every instance has, in order
- DecisionsPricingin 100% of instancesthen
- ProcessProduct or service designin 96% of instancesinformation
- DecisionsMarket and positioningin 100% of instancesinformation
- ProcessProduction or deliveryin 91% of instancesthen
- DecisionsData protection and security assurancein 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Sales
74%
17
Org structure
65%
15
Suppliers and partners
61%
14
Customer service and support
61%
14
Account management
39%
9
Lead generation
78%
18
Hiring
74%
17
Customer onboarding
61%
14
Uptime and incidents
39%
9
Pretraining and fine-tuning runs
30%
7
Onboarding and training
30%
7
Learning and improvement
30%
7
Quality control
26%
6
Logistics and fulfilment
26%
6
Billing and invoicing
26%
6
Evaluation and red-teaming
22%
5
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales9 findingsManual hand-off 6 · Dependency 3 · at 9 companies
- Suppliers and partners8 findingsDependency 8 · at 8 companies
- Customer onboarding4 findingsDependency 4 · at 3 companies
- Production or delivery3 findingsDependency 3 · at 3 companies
- Health, safety and environment3 findingsDependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
- Pricing3 findingsTacit rule 2 · Dependency 1 · at 3 companies
- Compute capacity2 findingsBottleneck 1 · Dependency 1 · at 2 companies
- Hiring2 findingsDependency 1 · Informal channel 1 · at 2 companies
Seen across
Where it holds
Industries
Business model
- subscription9%
- product4%
Size
- 51-200 people9%
- 1000+ people4%
- 201-500 people4%
- 501-1000 people4%
Region
- United States22%
- North America9%
- San Francisco, United States9%
- Beijing, China4%
- Canada4%
- New York (US); also offices in London and San Francisco4%
Instances
The 23 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.