Product or service design → governance and decision rights → org structure → core system of record (+1)
Workflows that drive an outcome from step to step. Mostly people and process.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 10
- Of their industry
- 0%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancescontrol
- DecisionsGovernance and decision rightsin 90% of instancescontrol
- PeopleOrg structurein 90% of instancesthen
- SoftwareCore system of recordin 100% of instancesinformation
- DataData managementin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer data
80%
8
Reporting and dashboards
70%
7
Cash and treasury
30%
3
Legal and contracts administration
20%
2
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Org structure2 findingsBottleneck (public record) 1 · Informal channel (public record) 1 · at 2 companies
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
- Communication tools1 findingWorkaround (public record) 1 · at 1 company
- Customer data1 findingInformal channel (public record) 1 · at 1 company
- Quality control1 findingBottleneck (public record) 1 · at 1 company
- Strategy and goals1 findingBottleneck (public record) 1 · at 1 company
- Core system of record1 findingDependency (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product70%
- subscription30%
Size
- 1000+ people30%
- 11-50 people10%
- 501-1000 people10%
Region
- United States70%
- China20%
- Japan10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.