System Atlas
Atlas
Constructs/Process

Market and positioning → product or service design → customer onboarding → security and access (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 13 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
37
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Product or service design
    in 92% of instances
    work
  3. Process
    Customer onboarding
    in 100% of instances
    then
  4. Decisions
    Security and access
    in 100% of instances
    control
  5. Process
    Production or delivery
    in 92% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 5
At least 90% have it
Process3
Product or service design
92%
34
Customer onboarding
100%
37
Production or delivery
92%
34
Decisions2
Market and positioning
100%
37
Security and access
100%
37
Variant 29
20 to 80%: where they differ · Members
People5
Sales
78%
29
Customer service and support
70%
26
Org structure
70%
26
Suppliers and partners
62%
23
Account management
27%
10
Process7
Hiring
76%
28
Billing and invoicing
41%
15
Logistics and fulfilment
35%
13
Learning and improvement
32%
12
Proposals and quoting
27%
10
Quality control
27%
10
Onboarding and training
27%
10
Software4
Integrations
46%
17
Usage metering and billing
30%
11
Inference serving
24%
9
Network and interconnection
22%
8
Data3
Inventory and assets
32%
12
Regions and availability zones
27%
10
Data management
24%
9
Decisions10
Pricing
76%
28
Regulatory compliance
73%
27
Policies and culture
62%
23
Contracts
59%
22
Governance and decision rights
32%
12
Usage pricing and metering
30%
11
Data protection and security assurance
30%
11
Performance and pay
27%
10
Security certifications and audits
27%
10
Data residency and sovereignty
22%
8
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales15 findings
    Manual hand-off 9 · Dependency 4 · Bottleneck 2 · at 14 companies
  • Suppliers and partners9 findings
    Dependency 9 · at 9 companies
  • Customer onboarding6 findings
    Dependency 5 · Manual hand-off 1 · at 6 companies
  • Production or delivery6 findings
    Dependency 4 · Bottleneck 1 · Tacit rule 1 · at 6 companies
  • Pricing5 findings
    Manual hand-off 2 · Tacit rule 2 · Dependency 1 · at 5 companies
  • Security and access4 findings
    Dependency 2 · Workaround 2 · at 4 companies
  • Customer service and support4 findings
    Dependency 1 · Informal channel 1 · Manual hand-off 1 · Tacit rule 1 · at 4 companies
  • Logistics and fulfilment3 findings
    Dependency 2 · Manual hand-off 1 · at 2 companies
Seen across
Where it holds
Business model
  • subscription14%
  • marketplace3%
  • service3%
Size
  • 501-1000 people8%
  • 51-200 people8%
  • 1000+ people5%
  • 201-500 people5%
Region
  • United States35%
  • France8%
  • San Francisco, United States5%
  • United Kingdom5%
  • Brazil3%
  • Canada3%
Instances
The 37 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member