System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → sales → product or service design (+3)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 16 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
38
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 97% of instances
    then
  2. Process
    Lead generation
    in 97% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 92% of instances
    work
  5. Process
    Customer onboarding
    in 100% of instances
    work
  6. Process
    Production or delivery
    in 92% of instances
    then
  7. People
    Customer service and support
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 7
At least 90% have it
People2
Sales
100%
38
Customer service and support
100%
38
Process4
Lead generation
97%
37
Product or service design
92%
35
Customer onboarding
100%
38
Production or delivery
92%
35
Decisions1
Market and positioning
97%
37
Variant 30
20 to 80%: where they differ · Members
People3
Org structure
74%
28
Suppliers and partners
58%
22
Account management
34%
13
Process8
Hiring
76%
29
Learning and improvement
39%
15
Logistics and fulfilment
34%
13
Billing and invoicing
34%
13
Onboarding and training
29%
11
Proposals and quoting
26%
10
Quality control
26%
10
Uptime and incidents
21%
8
Software4
Integrations
50%
19
Inference serving
26%
10
Usage metering and billing
26%
10
Core system of record
21%
8
Data4
Inventory and assets
32%
12
Data management
29%
11
Legal and contracts administration
24%
9
Regions and availability zones
21%
8
Decisions11
Regulatory compliance
68%
26
Policies and culture
66%
25
Security and access
63%
24
Contracts
58%
22
Governance and decision rights
32%
12
Data protection and security assurance
32%
12
Usage pricing and metering
29%
11
Performance and pay
24%
9
Health, safety and environment
24%
9
Security certifications and audits
24%
9
Data residency and sovereignty
21%
8
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales24 findings
    Manual hand-off 12 · Dependency 6 · Bottleneck 4 · Informal channel 2 · at 22 companies
  • Suppliers and partners9 findings
    Dependency 9 · at 9 companies
  • Production or delivery8 findings
    Dependency 6 · Manual hand-off 1 · Tacit rule 1 · at 8 companies
  • Customer onboarding6 findings
    Dependency 4 · Manual hand-off 1 · Tacit rule 1 · at 5 companies
  • Customer service and support6 findings
    Informal channel 3 · Dependency 1 · Manual hand-off 1 · Tacit rule 1 · at 6 companies
  • Health, safety and environment3 findings
    Manual hand-off 2 · Workaround 1 · at 3 companies
  • Hiring2 findings
    Dependency 2 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription8%
  • service5%
  • marketplace3%
  • product3%
Size
  • 51-200 people8%
  • 1000+ people5%
  • 201-500 people3%
  • 501-1000 people3%
Region
  • United States34%
  • United Kingdom8%
  • San Francisco, United States5%
  • France3%
  • Germany3%
  • Italy3%
Instances
The 38 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member