System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → product or service design → customer onboarding (+3)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
30
Of their industry
25%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 93% of instances
    then
  3. Process
    Product or service design
    in 97% of instances
    work
  4. Process
    Customer onboarding
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 93% of instances
    then
  6. People
    Org structure
    in 100% of instances
    then
  7. Decisions
    Strategy and goals
    in 90% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 7
At least 90% have it
People1
Org structure
100%
30
Process4
Lead generation
93%
28
Product or service design
97%
29
Customer onboarding
100%
30
Production or delivery
93%
28
Decisions2
Market and positioning
100%
30
Strategy and goals
90%
27
Variant 30
20 to 80%: where they differ · Members
People4
Customer service and support
73%
22
Suppliers and partners
50%
15
Account management
30%
9
Site and operations engineers
20%
6
Process8
Hiring
77%
23
Learning and improvement
43%
13
Billing and invoicing
37%
11
Quality control
27%
8
Onboarding and training
27%
8
Logistics and fulfilment
23%
7
Pretraining and fine-tuning runs
20%
6
Evaluation and red-teaming
20%
6
Software4
Integrations
50%
15
Inference serving
33%
10
Usage metering and billing
30%
9
Network and interconnection
23%
7
Data2
Regions and availability zones
23%
7
Data management
23%
7
Decisions12
Pricing
80%
24
Policies and culture
77%
23
Security and access
63%
19
Regulatory compliance
57%
17
Contracts
47%
14
Data protection and security assurance
43%
13
Usage pricing and metering
37%
11
Governance and decision rights
30%
9
Security certifications and audits
30%
9
Performance and pay
27%
8
Health, safety and environment
27%
8
Data residency and sovereignty
20%
6
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Customer onboarding7 findings
    Dependency 7 · at 7 companies
  • Production or delivery6 findings
    Dependency 3 · Bottleneck 1 · Manual hand-off 1 · Tacit rule 1 · at 6 companies
  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Pricing4 findings
    Tacit rule 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
  • Product or service design3 findings
    Bottleneck 1 · Informal channel 1 · Tacit rule 1 · at 3 companies
  • Quality control3 findings
    Dependency 2 · Bottleneck 1 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Informal channel 1 · Tacit rule 1 · at 3 companies
  • Integrations2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
Seen across
Where it holds
Business model
  • subscription7%
  • product3%
Size
  • 201-500 people10%
  • 51-200 people10%
  • 501-1000 people3%
Region
  • United States40%
  • France7%
  • United Kingdom7%
  • Canada3%
  • Japan3%
  • London, England3%
Instances
The 30 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member