System Atlas
Atlas
Constructs/Process

Market and positioning → pricing → product or service design → customer onboarding (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
9
Of their industry
41%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. Process
    Product or service design
    in 100% of instances
    then
  4. Process
    Customer onboarding
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 5
At least 90% have it
Process3
Product or service design
100%
9
Customer onboarding
100%
9
Production or delivery
100%
9
Decisions2
Market and positioning
100%
9
Pricing
100%
9
Variant 27
20 to 80%: where they differ · Members
People5
Sales
78%
7
Customer service and support
78%
7
Suppliers and partners
67%
6
Org structure
67%
6
Account management
33%
3
Process7
Hiring
67%
6
Uptime and incidents
44%
4
Quality control
33%
3
Logistics and fulfilment
33%
3
Pretraining and fine-tuning runs
22%
2
Evaluation and red-teaming
22%
2
Billing and invoicing
22%
2
Software2
Inference serving
67%
6
Integrations
67%
6
Data3
Inventory and assets
33%
3
Compute capacity
33%
3
Data management
22%
2
Decisions10
Usage pricing and metering
78%
7
Strategy and goals
78%
7
Data protection and security assurance
78%
7
Security and access
67%
6
Policies and culture
56%
5
Regulatory compliance
56%
5
Contracts
44%
4
Performance and pay
22%
2
Governance and decision rights
22%
2
Usage policies and model documentation
22%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Manual hand-off 4 · Dependency 1 · at 4 companies
  • Production or delivery2 findings
    Bottleneck 1 · Dependency 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Suppliers and partners2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Compute capacity1 finding
    Dependency 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Product or service design1 finding
    Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription11%
Size
  • 51-200 people11%
Region
  • France11%
  • New York, NY11%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore11%
  • Remote-first; offices in Austin, San Francisco and London11%
  • San Francisco, CA11%
  • United States11%
Instances
The 9 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member