System Atlas

Market and positioning → lead generation → sales → pricing (+8)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Decisions
    Pricing
    in 91% of instances
    then
  5. Process
    Product or service design
    in 91% of instances
    then
  6. Process
    Customer onboarding
    in 100% of instances
    work
  7. Process
    Production or delivery
    in 100% of instances
    then
  8. Software
    Inference serving
    in 100% of instances
    then
  9. Process
    Hiring
    in 100% of instances
    then
  10. Decisions
    Policies and culture
    in 91% of instances
    then
  11. Decisions
    Strategy and goals
    in 91% of instances
    then
  12. Decisions
    Data protection and security assurance
    in 91% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 12
At least 90% have it
People1
Sales
100%
11
Process5
Lead generation
100%
11
Product or service design
91%
10
Customer onboarding
100%
11
Production or delivery
100%
11
Hiring
100%
11
Software1
Inference serving
100%
11
Decisions5
Market and positioning
100%
11
Pricing
91%
10
Policies and culture
91%
10
Strategy and goals
91%
10
Data protection and security assurance
91%
10
Variant 23
20 to 80%: where they differ · Members
People4
Customer service and support
73%
8
Org structure
73%
8
Suppliers and partners
64%
7
Account management
45%
5
Process7
Logistics and fulfilment
55%
6
Onboarding and training
55%
6
Pretraining and fine-tuning runs
36%
4
Uptime and incidents
36%
4
Evaluation and red-teaming
36%
4
Billing and invoicing
36%
4
Learning and improvement
36%
4
Software2
Integrations
45%
5
Subscription billing
27%
3
Data2
Compute capacity
45%
5
Inventory and assets
27%
3
Decisions8
Security and access
64%
7
Regulatory compliance
55%
6
Contracts
45%
5
Performance and pay
45%
5
Health, safety and environment
45%
5
Model release and versioning
36%
4
Usage policies and model documentation
36%
4
Governance and decision rights
27%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Customer onboarding5 findings
    Dependency 5 · at 4 companies
  • Sales5 findings
    Manual hand-off 4 · Informal channel 1 · at 5 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Pricing2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription9%
Size
  • 201-500 people9%
  • 51-200 people9%
Region
  • United States27%
  • San Francisco, United States18%
  • Canada9%
  • New York, NY9%
  • North America9%
  • Remote-first; offices in Austin, San Francisco and London9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.