System Atlas

Market and positioning → lead generation → product or service design → strategy and goals (+4)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
14
Of their industry
21%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 93% of instances
    then
  3. Process
    Product or service design
    in 93% of instances
    then
  4. Decisions
    Strategy and goals
    in 100% of instances
    then
  5. Decisions
    Data protection and security assurance
    in 100% of instances
    information
  6. People
    Sales
    in 93% of instances
    work
  7. Process
    Customer onboarding
    in 100% of instances
    work
  8. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 8
At least 90% have it
People1
Sales
93%
13
Process4
Lead generation
93%
13
Product or service design
93%
13
Customer onboarding
100%
14
Production or delivery
100%
14
Decisions3
Market and positioning
100%
14
Strategy and goals
100%
14
Data protection and security assurance
100%
14
Variant 26
20 to 80%: where they differ · Members
People4
Org structure
79%
11
Customer service and support
71%
10
Suppliers and partners
64%
9
Account management
43%
6
Process7
Onboarding and training
50%
7
Learning and improvement
43%
6
Logistics and fulfilment
36%
5
Uptime and incidents
36%
5
Quality control
29%
4
Pretraining and fine-tuning runs
29%
4
Billing and invoicing
21%
3
Software3
Inference serving
79%
11
Integrations
57%
8
Subscription billing
21%
3
Data2
Compute capacity
43%
6
Inventory and assets
29%
4
Decisions10
Policies and culture
71%
10
Usage pricing and metering
71%
10
Security and access
64%
9
Regulatory compliance
50%
7
Contracts
36%
5
Health, safety and environment
36%
5
Model release and versioning
29%
4
Performance and pay
29%
4
Usage policies and model documentation
29%
4
Governance and decision rights
21%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales7 findings
    Manual hand-off 5 · Dependency 1 · Informal channel 1 · at 7 companies
  • Customer onboarding5 findings
    Dependency 5 · at 4 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Compute capacity2 findings
    Bottleneck 1 · Dependency 1 · at 2 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription7%
Size
  • 201-500 people7%
  • 501-1000 people7%
  • 51-200 people7%
Region
  • United States21%
  • San Francisco, United States14%
  • Canada7%
  • France7%
  • North America7%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore7%
Instances
The 14 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.