System Atlas

Product or service design → customer data → org structure → reporting and dashboards (+1)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
35
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 94% of instances
    information
  2. Data
    Customer data
    in 100% of instances
    then
  3. People
    Org structure
    in 94% of instances
    then
  4. Data
    Reporting and dashboards
    in 100% of instances
    money
  5. Decisions
    Governance and decision rights
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Core system of record
57%
20
Integrations
31%
11
Communication tools
20%
7
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Org structure3 findings
    Dependency (public record) 1 · Informal channel (public record) 1 · Workaround (public record) 1 · at 3 companies
  • Suppliers and partners3 findings
    Dependency (public record) 3 · at 3 companies
  • Customer data2 findings
    Dependency (public record) 1 · Informal channel (public record) 1 · at 2 companies
  • Governance and decision rights2 findings
    Bottleneck (public record) 1 · Tacit rule (public record) 1 · at 2 companies
  • Account management1 finding
    Dependency (public record) 1 · at 1 company
  • Billing and invoicing1 finding
    Dependency (public record) 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Production or delivery1 finding
    Bottleneck (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product43%
  • subscription29%
  • marketplace20%
  • service9%
Size
  • 1000+ people46%
  • 11-50 people11%
  • 51-200 people6%
  • 1-10 people3%
  • 201-500 people3%
  • 501-1000 people3%
Region
  • United States66%
  • China6%
  • Canada3%
  • France3%
  • Germany3%
  • India3%
Instances
The 35 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.