Product or service design → customer data → org structure → reporting and dashboards (+1)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 35
- Of their industry
- 0%
The pattern
What every instance has, in order
- ProcessProduct or service designin 94% of instancesinformation
- DataCustomer datain 100% of instancesthen
- PeopleOrg structurein 94% of instancesthen
- DataReporting and dashboardsin 100% of instancesmoney
- DecisionsGovernance and decision rightsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Product or service design
94%
33
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Org structure3 findingsDependency (public record) 1 · Informal channel (public record) 1 · Workaround (public record) 1 · at 3 companies
- Suppliers and partners3 findingsDependency (public record) 3 · at 3 companies
- Customer data2 findingsDependency (public record) 1 · Informal channel (public record) 1 · at 2 companies
- Governance and decision rights2 findingsBottleneck (public record) 1 · Tacit rule (public record) 1 · at 2 companies
- Account management1 findingDependency (public record) 1 · at 1 company
- Billing and invoicing1 findingDependency (public record) 1 · at 1 company
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
- Production or delivery1 findingBottleneck (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product43%
- subscription29%
- marketplace20%
- service9%
Size
- 1000+ people46%
- 11-50 people11%
- 51-200 people6%
- 1-10 people3%
- 201-500 people3%
- 501-1000 people3%
Region
- United States66%
- China6%
- Canada3%
- France3%
- Germany3%
- India3%
Instances
The 35 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.