Product or service design → customer data → production or delivery
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 19
- Of their industry
- 1%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancesinformation
- DataCustomer datain 100% of instancesinformation
- ProcessProduction or deliveryin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Core system of record
53%
10
Integrations
42%
8
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Production or delivery3 findingsDependency 2 · Bottleneck (public record) 1 · at 3 companies
- Pricing2 findingsTacit rule 1 · Workaround (public record) 1 · at 2 companies
- Account management1 findingDependency (public record) 1 · at 1 company
- Billing and invoicing1 findingDependency (public record) 1 · at 1 company
- Integrations1 findingDependency (public record) 1 · at 1 company
- Legal and contracts administration1 findingDependency (public record) 1 · at 1 company
- Licences and registrations1 findingDependency (public record) 1 · at 1 company
- Market and positioning1 findingTacit rule 1 · at 1 company
Seen across
Where it holds
Industries
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers47%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers32%
- Broadcasters and streaming5%
- Information & media5%
- Motion Picture and Video Production5%
- Web Search Portals, Libraries, Archives, and Other Information Services5%
Business model
- product58%
- subscription21%
- marketplace11%
- service11%
Size
- 1000+ people21%
- 11-50 people21%
- 51-200 people11%
- 201-500 people5%
Region
- United States53%
- China11%
- Germany11%
- France5%
- India5%
- New Zealand5%
Instances
The 19 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.