System Atlas

Product or service design → customer data → production or delivery

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
19
Of their industry
1%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 100% of instances
    information
  2. Data
    Customer data
    in 100% of instances
    information
  3. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People3
Sales
26%
5
Customer service and support
26%
5
Account management
21%
4
Process5
Lead generation
58%
11
Quality control
32%
6
Hiring
32%
6
Billing and invoicing
26%
5
Logistics and fulfilment
21%
4
Software2
Core system of record
53%
10
Integrations
42%
8
Data4
Reporting and dashboards
63%
12
Legal and contracts administration
37%
7
Cash and treasury
32%
6
Data management
26%
5
Decisions10
Regulatory compliance
74%
14
Market and positioning
68%
13
Strategy and goals
63%
12
Pricing
58%
11
Budgeting and forecasting
37%
7
Policies and culture
37%
7
Security and access
37%
7
Contracts
26%
5
Licences and registrations
26%
5
Performance and pay
21%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Production or delivery3 findings
    Dependency 2 · Bottleneck (public record) 1 · at 3 companies
  • Pricing2 findings
    Tacit rule 1 · Workaround (public record) 1 · at 2 companies
  • Account management1 finding
    Dependency (public record) 1 · at 1 company
  • Billing and invoicing1 finding
    Dependency (public record) 1 · at 1 company
  • Integrations1 finding
    Dependency (public record) 1 · at 1 company
  • Legal and contracts administration1 finding
    Dependency (public record) 1 · at 1 company
  • Licences and registrations1 finding
    Dependency (public record) 1 · at 1 company
  • Market and positioning1 finding
    Tacit rule 1 · at 1 company
Seen across
Where it holds
Instances
The 19 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.