Market and positioning → lead generation → contracts → product or service design (+2)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 12
- Of their industry
- 18%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 92% of instancesthen
- ProcessLead generationin 92% of instancesthen
- DecisionsContractsin 100% of instancesthen
- ProcessProduct or service designin 92% of instanceswork
- ProcessProduction or deliveryin 92% of instancesthen
- DecisionsStrategy and goalsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer onboarding
58%
7
Logistics and fulfilment
33%
4
Pretraining and fine-tuning runs
33%
4
Billing and invoicing
33%
4
Uptime and incidents
25%
3
Learning and improvement
25%
3
Data protection and security assurance
75%
9
Policies and culture
67%
8
Usage pricing and metering
67%
8
Security and access
58%
7
Model release and versioning
42%
5
Regulatory compliance
42%
5
Health, safety and environment
33%
4
Performance and pay
25%
3
Governance and decision rights
25%
3
Usage policies and model documentation
25%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Customer onboarding3 findingsDependency 3 · at 3 companies
- Billing and invoicing2 findingsManual hand-off 2 · at 2 companies
- Inference serving2 findingsBottleneck 1 · Workaround 1 · at 1 company
- Customer service and support2 findingsDependency 1 · Tacit rule 1 · at 2 companies
- Regulatory compliance1 findingDependency 1 · at 1 company
- Production or delivery1 findingDependency 1 · at 1 company
- Health, safety and environment1 findingWorkaround 1 · at 1 company
- Uptime and incidents1 findingManual hand-off 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription8%
Size
- 201-500 people25%
- 1000+ people8%
Region
- United States17%
- Beijing, China8%
- France8%
- New York (US); also offices in London and San Francisco8%
- North America8%
- Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore8%
Instances
The 12 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.