System Atlas

Market and positioning → lead generation → contracts → product or service design (+2)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
12
Of their industry
18%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 92% of instances
    then
  2. Process
    Lead generation
    in 92% of instances
    then
  3. Decisions
    Contracts
    in 100% of instances
    then
  4. Process
    Product or service design
    in 92% of instances
    work
  5. Process
    Production or delivery
    in 92% of instances
    then
  6. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process3
Lead generation
92%
11
Product or service design
92%
11
Production or delivery
92%
11
Decisions3
Market and positioning
92%
11
Contracts
100%
12
Strategy and goals
100%
12
Variant 25
20 to 80%: where they differ · Members
People3
Customer service and support
58%
7
Org structure
58%
7
Account management
25%
3
Process6
Customer onboarding
58%
7
Logistics and fulfilment
33%
4
Pretraining and fine-tuning runs
33%
4
Billing and invoicing
33%
4
Uptime and incidents
25%
3
Learning and improvement
25%
3
Software3
Inference serving
50%
6
Integrations
50%
6
Subscription billing
33%
4
Data3
Compute capacity
42%
5
Inventory and assets
25%
3
Data management
25%
3
Decisions10
Data protection and security assurance
75%
9
Policies and culture
67%
8
Usage pricing and metering
67%
8
Security and access
58%
7
Model release and versioning
42%
5
Regulatory compliance
42%
5
Health, safety and environment
33%
4
Performance and pay
25%
3
Governance and decision rights
25%
3
Usage policies and model documentation
25%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Customer onboarding3 findings
    Dependency 3 · at 3 companies
  • Billing and invoicing2 findings
    Manual hand-off 2 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Customer service and support2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Health, safety and environment1 finding
    Workaround 1 · at 1 company
  • Uptime and incidents1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription8%
Size
  • 201-500 people25%
  • 1000+ people8%
Region
  • United States17%
  • Beijing, China8%
  • France8%
  • New York (US); also offices in London and San Francisco8%
  • North America8%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore8%
Instances
The 12 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.