System Atlas

Market and positioning → pricing → contracts → suppliers and partners (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
17
Of their industry
20%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. Decisions
    Contracts
    in 100% of instances
    then
  4. People
    Suppliers and partners
    in 100% of instances
    information
  5. Process
    Product or service design
    in 94% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People3
Org structure
76%
13
Account management
47%
8
Site and operations engineers
29%
5
Process10
Customer onboarding
53%
9
Billing and invoicing
53%
9
Proposals and quoting
29%
5
Procurement
29%
5
Quality control
29%
5
Pretraining and fine-tuning runs
29%
5
Logistics and fulfilment
24%
4
Uptime and incidents
24%
4
Uptime and incident response
24%
4
Learning and improvement
24%
4
Software5
Integrations
53%
9
Inference serving
41%
7
Subscription billing
35%
6
Network and interconnection
24%
4
Usage metering and billing
24%
4
Data4
Compute capacity
35%
6
Inventory and assets
24%
4
Regions and availability zones
24%
4
Data management
24%
4
Decisions9
Policies and culture
76%
13
Usage pricing and metering
59%
10
Regulatory compliance
59%
10
Data protection and security assurance
53%
9
Performance and pay
41%
7
Health, safety and environment
29%
5
Model release and versioning
24%
4
Security certifications and audits
24%
4
Usage policies and model documentation
24%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners8 findings
    Dependency 8 · at 8 companies
  • Procurement4 findings
    Bottleneck 2 · Dependency 2 · at 3 companies
  • Billing and invoicing2 findings
    Manual hand-off 2 · at 2 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Workaround 1 · at 2 companies
  • Uptime and incident response2 findings
    Dependency 2 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription12%
Size
  • 201-500 people12%
  • 11-50 people6%
  • 51-200 people6%
Region
  • United States47%
  • London, England6%
  • New York (US); also offices in London and San Francisco6%
  • North America6%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore6%
  • San Francisco, CA6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.