Market and positioning → lead generation → contracts → product or service design (+2)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 9 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 13
- Of their industry
- 0%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesmoney
- ProcessLead generationin 100% of instancesthen
- DecisionsContractsin 100% of instancesthen
- ProcessProduct or service designin 92% of instancesthen
- ProcessHiringin 92% of instancesthen
- DecisionsPolicies and culturein 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Production or delivery
69%
9
Customer onboarding
62%
8
Quality control
54%
7
Logistics and fulfilment
54%
7
Learning and improvement
46%
6
Billing and invoicing
38%
5
Proposals and quoting
23%
3
Planning and scheduling
23%
3
Scheduling and capacity
23%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales3 findingsManual hand-off 2 · Dependency 1 · at 2 companies
- Suppliers and partners3 findingsDependency 2 · Manual hand-off (public record) 1 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
- Customer onboarding1 findingDependency 1 · at 1 company
- Governance and decision rights1 findingDependency (public record) 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product31%
- subscription23%
- asset8%
- marketplace8%
Size
- 201-500 people15%
- 501-1000 people15%
- 1000+ people8%
- 11-50 people8%
Region
- United States38%
- France15%
- Denver, Colorado, United States8%
- Germany / United States8%
- Los Angeles, California, United States8%
- Northern California, United States8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.