System Atlas

Market and positioning → lead generation → contracts → production or delivery (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 18 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
28
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 93% of instances
    then
  2. Process
    Lead generation
    in 96% of instances
    then
  3. Decisions
    Contracts
    in 100% of instances
    control
  4. Process
    Production or delivery
    in 93% of instances
    information
  5. Process
    Logistics and fulfilment
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
Process3
Lead generation
96%
27
Production or delivery
93%
26
Logistics and fulfilment
100%
28
Decisions2
Market and positioning
93%
26
Contracts
100%
28
Variant 27
20 to 80%: where they differ · Members
People4
Sales
71%
20
Customer service and support
64%
18
Suppliers and partners
61%
17
Org structure
57%
16
Process9
Product or service design
79%
22
Customer onboarding
61%
17
Hiring
57%
16
Proposals and quoting
43%
12
Quality control
39%
11
Onboarding and training
39%
11
Learning and improvement
32%
9
Planning and scheduling
29%
8
Billing and invoicing
29%
8
Software2
Integrations
32%
9
Core system of record
25%
7
Data3
Inventory and assets
39%
11
Data management
32%
9
Customer data
21%
6
Decisions9
Strategy and goals
71%
20
Regulatory compliance
64%
18
Pricing
61%
17
Policies and culture
57%
16
Security and access
43%
12
Governance and decision rights
43%
12
Licences and registrations
25%
7
Health, safety and environment
25%
7
Performance and pay
21%
6
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales9 findings
    Dependency 4 · Manual hand-off 3 · Bottleneck 1 · Informal channel 1 · at 8 companies
  • Production or delivery8 findings
    Dependency 7 · Workaround 1 · at 7 companies
  • Suppliers and partners8 findings
    Dependency 8 · at 8 companies
  • Customer service and support7 findings
    Informal channel 4 · Manual hand-off 2 · Dependency 1 · at 7 companies
  • Customer onboarding5 findings
    Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
  • Logistics and fulfilment5 findings
    Dependency 4 · Informal channel 1 · at 4 companies
  • Billing and invoicing3 findings
    Dependency 1 · Manual hand-off 1 · Tacit rule 1 · at 3 companies
  • Inventory and assets3 findings
    Dependency 2 · Bottleneck 1 · at 2 companies
Seen across
Where it holds
Business model
  • product7%
  • subscription7%
  • asset4%
Size
  • 201-500 people18%
  • 1000+ people11%
  • 11-50 people11%
  • 501-1000 people7%
  • 51-200 people4%
Region
  • United States32%
  • United Kingdom14%
  • Colorado, USA (headquarters); Oxfordshire, United Kingdom4%
  • Denver, Colorado, United States4%
  • France4%
  • Germany4%
Instances
The 28 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.