System Atlas

Market and positioning → lead generation → contracts → product or service design

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 10 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
16
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 94% of instances
    money
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Contracts
    in 100% of instances
    then
  4. Process
    Product or service design
    in 94% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 4
At least 90% have it
Process2
Lead generation
100%
16
Product or service design
94%
15
Decisions2
Market and positioning
94%
15
Contracts
100%
16
Variant 23
20 to 80%: where they differ · Members
People4
Suppliers and partners
75%
12
Org structure
69%
11
Sales
56%
9
Customer service and support
50%
8
Process7
Production or delivery
69%
11
Customer onboarding
50%
8
Quality control
44%
7
Logistics and fulfilment
44%
7
Billing and invoicing
38%
6
Learning and improvement
38%
6
Scheduling and capacity
25%
4
Software2
Integrations
56%
9
Core system of record
25%
4
Data5
Customer data
44%
7
Inventory and assets
31%
5
Reporting and dashboards
31%
5
Legal and contracts administration
31%
5
Cash and treasury
25%
4
Decisions5
Regulatory compliance
69%
11
Governance and decision rights
56%
9
Security and access
44%
7
Performance and pay
25%
4
Licences and registrations
25%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Suppliers and partners3 findings
    Dependency 2 · Manual hand-off (public record) 1 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
  • Integrations1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product38%
  • subscription19%
  • asset6%
  • marketplace6%
Size
  • 1000+ people13%
  • 201-500 people13%
  • 501-1000 people13%
  • 11-50 people6%
Region
  • United States31%
  • France13%
  • Denver, Colorado, United States6%
  • Germany / United States6%
  • India6%
  • Los Angeles, California, United States6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.