System Atlas

Market and positioning → contracts → product or service design → production or delivery

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 9 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
13
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Contracts
    in 100% of instances
    then
  3. Process
    Product or service design
    in 92% of instances
    work
  4. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 4
At least 90% have it
Process2
Product or service design
92%
12
Production or delivery
100%
13
Decisions2
Market and positioning
100%
13
Contracts
100%
13
Variant 26
20 to 80%: where they differ · Members
People3
Sales
69%
9
Org structure
62%
8
Customer service and support
54%
7
Process8
Hiring
62%
8
Logistics and fulfilment
54%
7
Customer onboarding
46%
6
Learning and improvement
46%
6
Billing and invoicing
31%
4
Proposals and quoting
23%
3
Planning and scheduling
23%
3
Quality control
23%
3
Software2
Integrations
54%
7
Core system of record
23%
3
Data6
Legal and contracts administration
46%
6
Reporting and dashboards
38%
5
Inventory and assets
31%
4
Customer data
31%
4
Data management
31%
4
Cash and treasury
23%
3
Decisions7
Policies and culture
69%
9
Regulatory compliance
69%
9
Security and access
46%
6
Governance and decision rights
46%
6
Licences and registrations
31%
4
Performance and pay
23%
3
Data protection and security assurance
23%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Data protection and security assurance1 finding
    Dependency (public record) 1 · at 1 company
  • Governance and decision rights1 finding
    Tacit rule (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Integrations1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product31%
  • subscription23%
  • asset8%
  • marketplace8%
Size
  • 201-500 people15%
  • 11-50 people8%
  • 51-200 people8%
Region
  • United States31%
  • Denver, Colorado, United States8%
  • France8%
  • Germany / United States8%
  • India8%
  • Los Angeles, California, United States8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.