System Atlas

Market and positioning → contracts → product or service design → production or delivery (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
13
Of their industry
19%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Contracts
    in 100% of instances
    then
  3. Process
    Product or service design
    in 92% of instances
    work
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. Decisions
    Data protection and security assurance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
Process2
Product or service design
92%
12
Production or delivery
100%
13
Decisions3
Market and positioning
100%
13
Contracts
100%
13
Data protection and security assurance
100%
13
Variant 30
20 to 80%: where they differ · Members
People4
Sales
77%
10
Customer service and support
62%
8
Org structure
46%
6
Account management
38%
5
Process9
Hiring
69%
9
Customer onboarding
46%
6
Uptime and incidents
38%
5
Pretraining and fine-tuning runs
31%
4
Logistics and fulfilment
23%
3
Evaluation and red-teaming
23%
3
Billing and invoicing
23%
3
Onboarding and training
23%
3
Learning and improvement
23%
3
Software3
Integrations
62%
8
Inference serving
54%
7
Subscription billing
38%
5
Data4
Compute capacity
38%
5
Inventory and assets
23%
3
Data management
23%
3
Legal and contracts administration
23%
3
Decisions10
Usage pricing and metering
77%
10
Security and access
69%
9
Strategy and goals
69%
9
Policies and culture
62%
8
Regulatory compliance
54%
7
Health, safety and environment
38%
5
Model release and versioning
31%
4
Performance and pay
31%
4
Governance and decision rights
23%
3
Usage policies and model documentation
23%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Hiring2 findings
    Dependency 1 · Informal channel 1 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Sales2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription15%
Size
  • 201-500 people15%
  • 51-200 people8%
Region
  • United States23%
  • Beijing, China8%
  • France8%
  • New York (US); also offices in London and San Francisco8%
  • New York, NY8%
  • North America8%
Instances
The 13 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.