Regulatory compliance → strategy and goals → market and positioning → product or service design

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners18 findings
  Dependency 15 · Dependency (public record) 2 · Manual hand-off (public record) 1 · at 18 companies
• Sales12 findings
  Manual hand-off 7 · Dependency 4 · Bottleneck 1 · at 11 companies
• Pricing5 findings
  Tacit rule 3 · Manual hand-off 1 · Workaround (public record) 1 · at 5 companies
• Customer onboarding4 findings
  Dependency 3 · Manual hand-off 1 · at 4 companies
• Production or delivery4 findings
  Dependency 3 · Tacit rule 1 · at 4 companies
• Governance and decision rights4 findings
  Dependency 1 · Dependency (public record) 1 · Tacit rule 1 · Tacit rule (public record) 1 · at 4 companies
• Customer service and support4 findings
  Informal channel 2 · Dependency 1 · Workaround 1 · at 4 companies
• Regulatory compliance3 findings
  Bottleneck 1 · Dependency 1 · Workaround 1 · at 3 companies