System Atlas
Atlas
Constructs/Knowledge

Pricing → security and access → product or service design → regulatory compliance

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
15
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Pricing
    in 100% of instances
    then
  2. Decisions
    Security and access
    in 100% of instances
    control
  3. Process
    Product or service design
    in 100% of instances
    then
  4. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Suppliers and partners
80%
12
Customer service and support
47%
7
Sales
40%
6
Account management
20%
3
Process8
Lead generation
67%
10
Hiring
67%
10
Billing and invoicing
53%
8
Scheduling and capacity
47%
7
Production or delivery
40%
6
Quality control
40%
6
Customer onboarding
33%
5
Logistics and fulfilment
27%
4
Software2
Integrations
60%
9
Core system of record
40%
6
Data5
Customer data
60%
9
Reporting and dashboards
60%
9
Data management
47%
7
Legal and contracts administration
40%
6
Cash and treasury
20%
3
Decisions5
Strategy and goals
80%
12
Governance and decision rights
67%
10
Policies and culture
53%
8
Contracts
40%
6
Licences and registrations
20%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Production or delivery2 findings
    Bottleneck (public record) 1 · Dependency 1 · at 2 companies
  • Pricing2 findings
    Manual hand-off 1 · Tacit rule 1 · at 2 companies
  • Suppliers and partners2 findings
    Dependency 1 · Manual hand-off (public record) 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Customer data1 finding
    Informal channel (public record) 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription47%
  • product13%
  • marketplace7%
  • service7%
Size
  • 1000+ people20%
  • 501-1000 people20%
  • 11-50 people13%
Region
  • United States67%
  • Bay Area, CA and Amsterdam, NL7%
  • Canada7%
  • Germany7%
  • San Francisco, CA7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member