System Atlas

Market and positioning → lead generation → pricing → policies and culture (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
17
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 94% of instances
    money
  2. Process
    Lead generation
    in 94% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Decisions
    Policies and culture
    in 100% of instances
    then
  5. Decisions
    Regulatory compliance
    in 100% of instances
    control
  6. Process
    Product or service design
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Hiring
76%
13
Quality control
71%
12
Billing and invoicing
47%
8
Production or delivery
41%
7
Customer onboarding
41%
7
Logistics and fulfilment
35%
6
Scheduling and capacity
35%
6
Proposals and quoting
24%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 3 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Suppliers and partners3 findings
    Dependency 2 · Manual hand-off (public record) 1 · at 3 companies
  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
Seen across
Where it holds
Business model
  • product41%
  • marketplace18%
  • subscription18%
Size
  • 1000+ people24%
  • 11-50 people12%
  • 501-1000 people12%
  • 201-500 people6%
Region
  • United States59%
  • Bay Area, CA and Amsterdam, NL6%
  • Canada6%
  • France6%
  • Germany / United States6%
  • Los Angeles, California, United States6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.