System Atlas
Atlas
Constructs/Knowledge

Market and positioning → policies and culture → regulatory compliance

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 22 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
66
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 95% of instances
    then
  2. Decisions
    Policies and culture
    in 100% of instances
    then
  3. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Invariant 3
At least 90% have it
Decisions3
Market and positioning
95%
63
Policies and culture
100%
66
Regulatory compliance
100%
66
Variant 23
20 to 80%: where they differ · Members
People3
Suppliers and partners
61%
40
Customer service and support
59%
39
Sales
55%
36
Process7
Production or delivery
67%
44
Quality control
47%
31
Customer onboarding
42%
28
Billing and invoicing
38%
25
Learning and improvement
29%
19
Logistics and fulfilment
24%
16
Onboarding and training
24%
16
Software2
Integrations
39%
26
Core system of record
24%
16
Data5
Customer data
35%
23
Reporting and dashboards
33%
22
Data management
27%
18
Inventory and assets
24%
16
Legal and contracts administration
21%
14
Decisions6
Strategy and goals
77%
51
Pricing
64%
42
Governance and decision rights
58%
38
Security and access
52%
34
Contracts
47%
31
Performance and pay
26%
17
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners19 findings
    Dependency 17 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 18 companies
  • Sales15 findings
    Manual hand-off 9 · Dependency 3 · Bottleneck 2 · Tacit rule 1 · at 13 companies
  • Pricing9 findings
    Tacit rule 5 · Manual hand-off 3 · Dependency 1 · at 9 companies
  • Production or delivery7 findings
    Dependency 4 · Manual hand-off 2 · Tacit rule 1 · at 7 companies
  • Customer service and support7 findings
    Informal channel 3 · Dependency 2 · Manual hand-off 1 · Workaround 1 · at 7 companies
  • Customer onboarding5 findings
    Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
  • Policies and culture5 findings
    Tacit rule 4 · Workaround 1 · at 5 companies
  • Quality control3 findings
    Dependency 3 · at 3 companies
Seen across
Where it holds
Business model
  • product15%
  • marketplace11%
  • subscription8%
  • project2%
Size
  • 1000+ people27%
  • 201-500 people6%
  • 11-50 people5%
  • 501-1000 people5%
  • 51-200 people5%
Region
  • United States44%
  • Germany6%
  • Japan5%
  • Switzerland5%
  • France3%
  • San Francisco, United States3%
Instances
The 66 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member