System Atlas

Market and positioning → lead generation → sales → pricing (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 91% of instances
    then
  4. Decisions
    Pricing
    in 91% of instances
    then
  5. Process
    Product or service design
    in 100% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. People
    Org structure
    in 100% of instances
    then
  8. Process
    Hiring
    in 91% of instances
    then
  9. Decisions
    Usage pricing and metering
    in 100% of instances
    then
  10. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 10
At least 90% have it
People2
Sales
91%
10
Org structure
100%
11
Process4
Lead generation
100%
11
Product or service design
100%
11
Production or delivery
100%
11
Hiring
91%
10
Decisions4
Market and positioning
100%
11
Pricing
91%
10
Usage pricing and metering
100%
11
Regulatory compliance
100%
11
Variant 23
20 to 80%: where they differ · Members
People3
Suppliers and partners
64%
7
Customer service and support
64%
7
Account management
27%
3
Process7
Customer onboarding
73%
8
Onboarding and training
73%
8
Logistics and fulfilment
45%
5
Learning and improvement
45%
5
Pretraining and fine-tuning runs
36%
4
Uptime and incidents
36%
4
Billing and invoicing
36%
4
Software3
Inference serving
73%
8
Integrations
73%
8
Subscription billing
45%
5
Data3
Compute capacity
27%
3
Training data acquisition and licensing
27%
3
Data management
27%
3
Decisions7
Security and access
73%
8
Performance and pay
64%
7
Health, safety and environment
64%
7
Usage policies and model documentation
64%
7
Model release and versioning
55%
6
Contracts
45%
5
Governance and decision rights
36%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales7 findings
    Manual hand-off 5 · Bottleneck 1 · Dependency 1 · at 7 companies
  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Customer onboarding3 findings
    Dependency 3 · at 3 companies
  • Pricing3 findings
    Tacit rule 3 · at 3 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Compute capacity1 finding
    Bottleneck 1 · at 1 company
Seen across
Where it holds
Size
  • 201-500 people18%
  • 501-1000 people9%
  • 51-200 people9%
Region
  • United States55%
  • Canada9%
  • New York (US); also offices in London and San Francisco9%
  • North America9%
  • Remote-first; offices in Austin, San Francisco and London9%
  • United Kingdom9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.