Org structure → regulatory compliance → market and positioning → product or service design
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 27 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 84
- Of their industry
- 0%
The pattern
What every instance has, in order
- PeopleOrg structurein 100% of instancesthen
- DecisionsRegulatory compliancein 100% of instancescontrol
- DecisionsMarket and positioningin 90% of instancesinformation
- ProcessProduct or service designin 90% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
70%
59
Production or delivery
67%
56
Hiring
62%
52
Quality control
38%
32
Billing and invoicing
35%
29
Customer onboarding
32%
27
Learning and improvement
24%
20
Customer data
42%
35
Reporting and dashboards
42%
35
Data management
26%
22
Inventory and assets
24%
20
Legal and contracts administration
24%
20
Cash and treasury
20%
17
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners19 findingsDependency 16 · Dependency (public record) 2 · Manual hand-off (public record) 1 · at 18 companies
- Sales16 findingsManual hand-off 8 · Dependency 4 · Bottleneck 3 · Tacit rule 1 · at 15 companies
- Production or delivery11 findingsDependency 6 · Manual hand-off 3 · Bottleneck (public record) 1 · Tacit rule 1 · at 11 companies
- Org structure7 findingsDependency 3 · Bottleneck (public record) 1 · Dependency (public record) 1 · Informal channel (public record) 1 · Tacit rule 1 · at 7 companies
- Pricing7 findingsTacit rule 5 · Manual hand-off 2 · at 7 companies
- Customer service and support6 findingsDependency 3 · Informal channel 1 · Manual hand-off 1 · Workaround 1 · at 6 companies
- Core system of record5 findingsDependency 3 · Dependency (public record) 1 · Workaround 1 · at 5 companies
- Regulatory compliance4 findingsDependency 2 · Bottleneck 1 · Workaround 1 · at 4 companies
Seen across
Where it holds
Industries
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers27%
- AI applications and agents8%
- Cloud and GPU compute providers7%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers7%
- Foundation model developers6%
- Data platforms, warehouses and analytics5%
Business model
- product21%
- marketplace10%
- subscription10%
- service2%
- agency_franchise1%
- project1%
Size
- 1000+ people35%
- 501-1000 people7%
- 11-50 people5%
- 51-200 people5%
- 201-500 people4%
Region
- United States49%
- Switzerland5%
- United Kingdom5%
- China4%
- Japan4%
- France2%
Instances
The 84 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.