System Atlas

Org structure → regulatory compliance → market and positioning → product or service design

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 27 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
84
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    then
  2. Decisions
    Regulatory compliance
    in 100% of instances
    control
  3. Decisions
    Market and positioning
    in 90% of instances
    information
  4. Process
    Product or service design
    in 90% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 4
At least 90% have it
People1
Org structure
100%
84
Process1
Product or service design
90%
76
Decisions2
Regulatory compliance
100%
84
Market and positioning
90%
76
Variant 26
20 to 80%: where they differ · Members
People3
Suppliers and partners
58%
49
Customer service and support
43%
36
Sales
42%
35
Process7
Lead generation
70%
59
Production or delivery
67%
56
Hiring
62%
52
Quality control
38%
32
Billing and invoicing
35%
29
Customer onboarding
32%
27
Learning and improvement
24%
20
Software2
Integrations
32%
27
Core system of record
29%
24
Data6
Customer data
42%
35
Reporting and dashboards
42%
35
Data management
26%
22
Inventory and assets
24%
20
Legal and contracts administration
24%
20
Cash and treasury
20%
17
Decisions8
Strategy and goals
76%
64
Pricing
64%
54
Governance and decision rights
64%
54
Policies and culture
61%
51
Security and access
48%
40
Contracts
35%
29
Budgeting and forecasting
20%
17
Performance and pay
20%
17
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners19 findings
    Dependency 16 · Dependency (public record) 2 · Manual hand-off (public record) 1 · at 18 companies
  • Sales16 findings
    Manual hand-off 8 · Dependency 4 · Bottleneck 3 · Tacit rule 1 · at 15 companies
  • Production or delivery11 findings
    Dependency 6 · Manual hand-off 3 · Bottleneck (public record) 1 · Tacit rule 1 · at 11 companies
  • Org structure7 findings
    Dependency 3 · Bottleneck (public record) 1 · Dependency (public record) 1 · Informal channel (public record) 1 · Tacit rule 1 · at 7 companies
  • Pricing7 findings
    Tacit rule 5 · Manual hand-off 2 · at 7 companies
  • Customer service and support6 findings
    Dependency 3 · Informal channel 1 · Manual hand-off 1 · Workaround 1 · at 6 companies
  • Core system of record5 findings
    Dependency 3 · Dependency (public record) 1 · Workaround 1 · at 5 companies
  • Regulatory compliance4 findings
    Dependency 2 · Bottleneck 1 · Workaround 1 · at 4 companies
Seen across
Where it holds
Business model
  • product21%
  • marketplace10%
  • subscription10%
  • service2%
  • agency_franchise1%
  • project1%
Size
  • 1000+ people35%
  • 501-1000 people7%
  • 11-50 people5%
  • 51-200 people5%
  • 201-500 people4%
Region
  • United States49%
  • Switzerland5%
  • United Kingdom5%
  • China4%
  • Japan4%
  • France2%
Instances
The 84 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.