Regulatory compliance → product or service design → strategy and goals → market and positioning (+1)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 32
- Of their industry
- 2%
The pattern
What every instance has, in order
- DecisionsRegulatory compliancein 100% of instancescontrol
- ProcessProduct or service designin 100% of instancesthen
- DecisionsStrategy and goalsin 100% of instancescontrol
- DecisionsMarket and positioningin 97% of instancesmoney
- ProcessLead generationin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Suppliers and partners
75%
24
Sales
50%
16
Customer service and support
34%
11
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners10 findingsDependency 8 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 10 companies
- Sales8 findingsManual hand-off 5 · Dependency 2 · Bottleneck 1 · at 7 companies
- Pricing4 findingsTacit rule 3 · Workaround (public record) 1 · at 4 companies
- Customer onboarding3 findingsDependency 3 · at 3 companies
- Production or delivery3 findingsDependency 3 · at 3 companies
- Scheduling and capacity2 findingsDependency (public record) 2 · at 2 companies
- Governance and decision rights2 findingsDependency 1 · Dependency (public record) 1 · at 2 companies
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
Seen across
Where it holds
Industries
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers41%
- AI applications and agents19%
- Foundation model developers16%
- Machine learning and AI developer tooling13%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers6%
- Information & media3%
Business model
- product28%
- marketplace13%
- subscription13%
Size
- 1000+ people31%
- 501-1000 people9%
- 11-50 people3%
- 201-500 people3%
- 51-200 people3%
Region
- United States50%
- Canada3%
- India3%
- Japan3%
- New York (US); also offices in London and San Francisco3%
- North America3%
Instances
The 32 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.