System Atlas

Product or service design → market and positioning → lead generation → hiring (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 7 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
17
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 100% of instances
    information
  2. Decisions
    Market and positioning
    in 100% of instances
    money
  3. Process
    Lead generation
    in 100% of instances
    then
  4. Process
    Hiring
    in 100% of instances
    then
  5. Decisions
    Policies and culture
    in 100% of instances
    then
  6. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People3
Suppliers and partners
76%
13
Sales
47%
8
Customer service and support
47%
8
Process7
Quality control
76%
13
Billing and invoicing
47%
8
Customer onboarding
41%
7
Production or delivery
35%
6
Logistics and fulfilment
29%
5
Scheduling and capacity
24%
4
Management cadence
24%
4
Software2
Integrations
53%
9
Core system of record
35%
6
Data5
Customer data
65%
11
Reporting and dashboards
53%
9
Data management
29%
5
Inventory and assets
24%
4
Legal and contracts administration
24%
4
Decisions7
Strategy and goals
76%
13
Pricing
71%
12
Governance and decision rights
71%
12
Contracts
53%
9
Security and access
41%
7
Budgeting and forecasting
29%
5
Licences and registrations
29%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners4 findings
    Dependency 2 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 4 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Production or delivery2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product41%
  • marketplace24%
  • subscription12%
  • project6%
Size
  • 1000+ people41%
  • 501-1000 people12%
  • 11-50 people6%
Region
  • United States59%
  • Bay Area, CA and Amsterdam, NL6%
  • France6%
  • Germany / United States6%
  • Japan (headquartered in Tokyo), with offices in the UK, United States, France and Israel6%
  • Los Angeles, California, United States6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.