System Atlas

Product or service design → market and positioning → lead generation → hiring (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 16 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
49
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 96% of instances
    information
  2. Decisions
    Market and positioning
    in 96% of instances
    money
  3. Process
    Lead generation
    in 100% of instances
    then
  4. Process
    Hiring
    in 100% of instances
    then
  5. Decisions
    Policies and culture
    in 100% of instances
    then
  6. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 6
At least 90% have it
Process3
Product or service design
96%
47
Lead generation
100%
49
Hiring
100%
49
Decisions3
Market and positioning
96%
47
Policies and culture
100%
49
Regulatory compliance
100%
49
Variant 27
20 to 80%: where they differ · Members
People3
Sales
63%
31
Suppliers and partners
63%
31
Customer service and support
61%
30
Process9
Production or delivery
69%
34
Customer onboarding
49%
24
Quality control
47%
23
Billing and invoicing
37%
18
Learning and improvement
31%
15
Logistics and fulfilment
29%
14
Onboarding and training
22%
11
Management cadence
22%
11
Proposals and quoting
20%
10
Software1
Integrations
41%
20
Data5
Customer data
33%
16
Reporting and dashboards
31%
15
Data management
27%
13
Inventory and assets
20%
10
Legal and contracts administration
20%
10
Decisions9
Strategy and goals
80%
39
Pricing
71%
35
Governance and decision rights
57%
28
Security and access
55%
27
Contracts
51%
25
Performance and pay
33%
16
Data protection and security assurance
24%
12
Usage pricing and metering
22%
11
Budgeting and forecasting
20%
10
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners17 findings
    Dependency 15 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 16 companies
  • Sales15 findings
    Manual hand-off 9 · Dependency 3 · Bottleneck 2 · Tacit rule 1 · at 13 companies
  • Pricing8 findings
    Tacit rule 5 · Manual hand-off 3 · at 8 companies
  • Production or delivery6 findings
    Dependency 3 · Manual hand-off 2 · Tacit rule 1 · at 6 companies
  • Customer onboarding5 findings
    Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
  • Customer service and support5 findings
    Dependency 2 · Informal channel 2 · Workaround 1 · at 5 companies
  • Hiring3 findings
    Dependency 2 · Tacit rule 1 · at 3 companies
  • Lead generation3 findings
    Dependency 2 · Informal channel 1 · at 3 companies
Seen across
Where it holds
Business model
  • product14%
  • marketplace8%
  • subscription6%
  • project2%
Size
  • 1000+ people22%
  • 51-200 people6%
  • 11-50 people4%
  • 501-1000 people4%
  • 201-500 people2%
Region
  • United States43%
  • Germany6%
  • Switzerland6%
  • Japan4%
  • San Francisco, United States4%
  • Bay Area, CA and Amsterdam, NL2%
Instances
The 49 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.