System Atlas

Regulatory compliance → strategy and goals → market and positioning → product or service design (+1)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
40
Of their industry
3%
The pattern
What every instance has, in order
  1. Decisions
    Regulatory compliance
    in 100% of instances
    then
  2. Decisions
    Strategy and goals
    in 100% of instances
    control
  3. Decisions
    Market and positioning
    in 95% of instances
    information
  4. Process
    Product or service design
    in 95% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 5
At least 90% have it
Process2
Product or service design
95%
38
Production or delivery
100%
40
Decisions3
Regulatory compliance
100%
40
Strategy and goals
100%
40
Market and positioning
95%
38
Variant 33
20 to 80%: where they differ · Members
People4
Suppliers and partners
68%
27
Sales
63%
25
Customer service and support
57%
23
Account management
23%
9
Process9
Lead generation
78%
31
Hiring
68%
27
Customer onboarding
50%
20
Billing and invoicing
40%
16
Logistics and fulfilment
33%
13
Learning and improvement
33%
13
Onboarding and training
25%
10
Quality control
20%
8
Uptime and incident response
20%
8
Software3
Integrations
43%
17
Usage metering and billing
25%
10
Inference serving
20%
8
Data6
Reporting and dashboards
28%
11
Data management
28%
11
Customer data
25%
10
Legal and contracts administration
25%
10
Inventory and assets
23%
9
Regions and availability zones
20%
8
Decisions11
Pricing
73%
29
Policies and culture
60%
24
Security and access
57%
23
Contracts
50%
20
Governance and decision rights
50%
20
Performance and pay
30%
12
Usage pricing and metering
28%
11
Data protection and security assurance
28%
11
Model release and versioning
20%
8
Health, safety and environment
20%
8
Security certifications and audits
20%
8
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners14 findings
    Dependency 13 · Dependency (public record) 1 · at 14 companies
  • Sales12 findings
    Manual hand-off 7 · Dependency 4 · Bottleneck 1 · at 11 companies
  • Pricing5 findings
    Tacit rule 3 · Manual hand-off 1 · Workaround (public record) 1 · at 5 companies
  • Customer onboarding4 findings
    Dependency 3 · Manual hand-off 1 · at 4 companies
  • Production or delivery4 findings
    Dependency 3 · Tacit rule 1 · at 4 companies
  • Customer service and support4 findings
    Informal channel 2 · Dependency 1 · Workaround 1 · at 4 companies
  • Regulatory compliance3 findings
    Bottleneck 1 · Dependency 1 · Workaround 1 · at 3 companies
  • Governance and decision rights3 findings
    Dependency 1 · Tacit rule 1 · Tacit rule (public record) 1 · at 3 companies
Seen across
Where it holds
Business model
  • product23%
  • subscription5%
  • marketplace3%
Size
  • 1000+ people13%
  • 501-1000 people10%
  • 51-200 people8%
  • 11-50 people5%
  • 201-500 people3%
Region
  • United States40%
  • San Francisco, United States5%
  • Singapore5%
  • United Kingdom5%
  • Canada3%
  • China3%
Instances
The 40 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.