Regulatory compliance → strategy and goals → market and positioning → product or service design (+1)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 40
- Of their industry
- 3%
The pattern
What every instance has, in order
- DecisionsRegulatory compliancein 100% of instancesthen
- DecisionsStrategy and goalsin 100% of instancescontrol
- DecisionsMarket and positioningin 95% of instancesinformation
- ProcessProduct or service designin 95% of instanceswork
- ProcessProduction or deliveryin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
78%
31
Hiring
68%
27
Customer onboarding
50%
20
Billing and invoicing
40%
16
Logistics and fulfilment
33%
13
Learning and improvement
33%
13
Onboarding and training
25%
10
Quality control
20%
8
Uptime and incident response
20%
8
Reporting and dashboards
28%
11
Data management
28%
11
Customer data
25%
10
Legal and contracts administration
25%
10
Inventory and assets
23%
9
Regions and availability zones
20%
8
Pricing
73%
29
Policies and culture
60%
24
Security and access
57%
23
Contracts
50%
20
Governance and decision rights
50%
20
Performance and pay
30%
12
Usage pricing and metering
28%
11
Data protection and security assurance
28%
11
Model release and versioning
20%
8
Health, safety and environment
20%
8
Security certifications and audits
20%
8
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners14 findingsDependency 13 · Dependency (public record) 1 · at 14 companies
- Sales12 findingsManual hand-off 7 · Dependency 4 · Bottleneck 1 · at 11 companies
- Pricing5 findingsTacit rule 3 · Manual hand-off 1 · Workaround (public record) 1 · at 5 companies
- Customer onboarding4 findingsDependency 3 · Manual hand-off 1 · at 4 companies
- Production or delivery4 findingsDependency 3 · Tacit rule 1 · at 4 companies
- Customer service and support4 findingsInformal channel 2 · Dependency 1 · Workaround 1 · at 4 companies
- Regulatory compliance3 findingsBottleneck 1 · Dependency 1 · Workaround 1 · at 3 companies
- Governance and decision rights3 findingsDependency 1 · Tacit rule 1 · Tacit rule (public record) 1 · at 3 companies
Seen across
Where it holds
Industries
Business model
- product23%
- subscription5%
- marketplace3%
Size
- 1000+ people13%
- 501-1000 people10%
- 51-200 people8%
- 11-50 people5%
- 201-500 people3%
Region
- United States40%
- San Francisco, United States5%
- Singapore5%
- United Kingdom5%
- Canada3%
- China3%
Instances
The 40 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.