System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → product or service design → production or delivery (+7)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Cloud, data centre and data platform providers. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
11
Of their industry
22%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 91% of instances
    then
  3. Process
    Product or service design
    in 91% of instances
    then
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. People
    Customer service and support
    in 91% of instances
    then
  6. Process
    Hiring
    in 100% of instances
    then
  7. Decisions
    Policies and culture
    in 91% of instances
    then
  8. Decisions
    Security and access
    in 91% of instances
    then
  9. Decisions
    Regulatory compliance
    in 100% of instances
    control
  10. Decisions
    Contracts
    in 91% of instances
    then
  11. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Security certifications and audits
64%
7
Data residency and sovereignty
45%
5
Sites and power contracts
36%
4
Performance and pay
36%
4
Governance and decision rights
27%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

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Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Capacity planning2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Uptime and incident response2 findings
    Dependency 2 · at 2 companies
  • Policies and culture2 findings
    Tacit rule 2 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Informal channel 1 · at 2 companies
  • Contracts1 finding
    Dependency 1 · at 1 company
  • Customer onboarding1 finding
    Manual hand-off 1 · at 1 company
  • Production or delivery1 finding
    Tacit rule 1 · at 1 company
  • Hiring1 finding
    Bottleneck 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription9%
Size
  • 11-50 people9%
  • 501-1000 people9%
  • 51-200 people9%
Region
  • United States45%
  • San Francisco, United States18%
  • London, England9%
  • Singapore9%
  • United Kingdom9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member