System Atlas

Market and positioning → lead generation → product or service design → production or delivery (+5)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Process
    Product or service design
    in 100% of instances
    work
  4. Process
    Production or delivery
    in 100% of instances
    then
  5. Process
    Hiring
    in 100% of instances
    then
  6. Decisions
    Policies and culture
    in 100% of instances
    then
  7. Decisions
    Usage pricing and metering
    in 90% of instances
    then
  8. Decisions
    Data protection and security assurance
    in 100% of instances
    control
  9. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Invariant 9
At least 90% have it
Process4
Lead generation
100%
10
Product or service design
100%
10
Production or delivery
100%
10
Hiring
100%
10
Decisions5
Market and positioning
100%
10
Policies and culture
100%
10
Usage pricing and metering
90%
9
Data protection and security assurance
100%
10
Regulatory compliance
100%
10
Variant 30
20 to 80%: where they differ · Members
People5
Sales
80%
8
Org structure
80%
8
Suppliers and partners
60%
6
Customer service and support
60%
6
Account management
30%
3
Process10
Onboarding and training
70%
7
Customer onboarding
60%
6
Logistics and fulfilment
50%
5
Uptime and incidents
50%
5
Learning and improvement
40%
4
Pretraining and fine-tuning runs
30%
3
Evaluation and red-teaming
30%
3
Quality control
20%
2
Billing and invoicing
20%
2
Management cadence
20%
2
Software3
Inference serving
70%
7
Integrations
70%
7
Subscription billing
30%
3
Data3
Compute capacity
20%
2
Data management
20%
2
Legal and contracts administration
20%
2
Decisions9
Pricing
80%
8
Security and access
80%
8
Strategy and goals
80%
8
Performance and pay
60%
6
Model release and versioning
50%
5
Usage policies and model documentation
50%
5
Contracts
40%
4
Health, safety and environment
40%
4
Governance and decision rights
40%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Manual hand-off 5 · at 5 companies
  • Suppliers and partners4 findings
    Dependency 4 · at 4 companies
  • Usage policies and model documentation3 findings
    Tacit rule 2 · Dependency 1 · at 2 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Policies and culture2 findings
    Tacit rule 2 · at 2 companies
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Size
  • 51-200 people10%
Region
  • United States40%
  • Canada10%
  • New York (US); also offices in London and San Francisco10%
  • New York, NY10%
  • North America10%
  • Remote-first; offices in Austin, San Francisco and London10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.