Product or service design → market and positioning → lead generation → billing and invoicing
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 24
- Of their industry
- 2%
The pattern
What every instance has, in order
- ProcessProduct or service designin 96% of instancesinformation
- DecisionsMarket and positioningin 96% of instancesmoney
- ProcessLead generationin 100% of instancesmoney
- ProcessBilling and invoicingin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Strategy and goals
79%
19
Policies and culture
75%
18
Security and access
71%
17
Contracts
58%
14
Governance and decision rights
54%
13
Security certifications and audits
38%
9
Budgeting and forecasting
25%
6
Performance and pay
25%
6
Data residency and sovereignty
25%
6
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Customer service and support4 findingsInformal channel 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
- Scheduling and capacity2 findingsDependency (public record) 2 · at 2 companies
- Production or delivery2 findingsTacit rule 1 · Workaround 1 · at 2 companies
- Uptime and incident response2 findingsDependency 2 · at 2 companies
- Sales2 findingsDependency 2 · at 2 companies
- Security and access2 findingsDependency 1 · Workaround 1 · at 2 companies
- Billing and invoicing1 findingTacit rule 1 · at 1 company
- Customer onboarding1 findingManual hand-off 1 · at 1 company
Seen across
Where it holds
Industries
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers46%
- Cloud and GPU compute providers25%
- Data platforms, warehouses and analytics21%
- Libraries and Archives4%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers4%
Business model
- product21%
- marketplace17%
- subscription17%
Size
- 1000+ people21%
- 501-1000 people13%
- 11-50 people8%
- 201-500 people4%
- 51-200 people4%
Region
- United States54%
- San Francisco, United States8%
- Germany4%
- India4%
- London, England4%
- New York, Stockholm, San Francisco, London4%
Instances
The 24 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.