System Atlas

Product or service design → market and positioning → lead generation → billing and invoicing

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Information & media. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
24
Of their industry
2%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 96% of instances
    information
  2. Decisions
    Market and positioning
    in 96% of instances
    money
  3. Process
    Lead generation
    in 100% of instances
    money
  4. Process
    Billing and invoicing
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Product or service design
96%
23
Lead generation
100%
24
Billing and invoicing
100%
24
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Customer service and support4 findings
    Informal channel 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
  • Scheduling and capacity2 findings
    Dependency (public record) 2 · at 2 companies
  • Production or delivery2 findings
    Tacit rule 1 · Workaround 1 · at 2 companies
  • Uptime and incident response2 findings
    Dependency 2 · at 2 companies
  • Sales2 findings
    Dependency 2 · at 2 companies
  • Security and access2 findings
    Dependency 1 · Workaround 1 · at 2 companies
  • Billing and invoicing1 finding
    Tacit rule 1 · at 1 company
  • Customer onboarding1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • product21%
  • marketplace17%
  • subscription17%
Size
  • 1000+ people21%
  • 501-1000 people13%
  • 11-50 people8%
  • 201-500 people4%
  • 51-200 people4%
Region
  • United States54%
  • San Francisco, United States8%
  • Germany4%
  • India4%
  • London, England4%
  • New York, Stockholm, San Francisco, London4%
Instances
The 24 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.